![]() As I don’t use OneDrive, I have no personal experience, but several who have come to rely heavily on it have reacted vociferously to the consequences of the change in service. Last week I passed on news that Microsoft’s OneDrive was in the process of changing. That means you’re reliant on iCloud for access to many of your working documents, and most of all that those which have been evicted to free up space on your local disks aren’t being backed up either. The most dangerous situation to be in now is with your Desktop & Documents in iCloud, containing so much that you couldn’t download it all to local storage. I have long cautioned that cloud storage should be used as an adjunct rather than a replacement for local storage. More often than not, when I return iCloud seems to have sorted itself out again. On the rare occasions when I experience glitches with iCloud, all I do is save all open documents, log out, and go for a walk. It’s quicker and simpler to log out from your Mac than it is to sign out of your Apple ID, and less disruptive. There’s also a better on-off switch than that in the Apple ID pane. But it does nothing to help you sync those documents with or through iCloud when the service is faulty. That enables you to ensure that you keep a local copy, which will also be backed up by Time Machine and other means of local backup. But those only help in diagnosis, not in treatment.Ĭirrus does enable you to download files in the first service category (and you could also use this with shared files used by third-party apps). ![]() My free utility Cirrus can perform a basic test of the first of the three services, and gives access to iCloud entries in your Mac’s log. ICloud provides users with one real control: the on-off switch, which isn’t in the least helpful when the problem is failure to sync. Surely the service should have metrics which detect such problems. I’m sure that the iCloud engineers would respond that, as users have been mostly complaining to the third-party developers, they’ve largely been unaware of the problems, which demonstrates one of the weaknesses in iCloud when used in that second role. Yet Apple’s System Status page hasn’t informed users of the fact that it has been the service which is at fault, not the third-party apps. Like so many cloud and other services, there’s nothing that those developers or users can do when the problem lies in the service itself. In other words, those usually independent developers have borne the brunt of the problems in Apple’s iCloud. The distinction is important here, because greatest impact has generally been seen in the second of those services, with third-party app developers inundated with users who’ve been unable to use the sharing features of their apps. ![]()
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